Terms and Conditions

Introduction

These Terms and Conditions outline the rules and regulations for using Pengvi’s website and purchasing our products. By accessing this website or placing an order, you agree to follow these terms. If you disagree with any part, please do not use our website.

Company Information

Use of Website

• You agree to use our website only for lawful purposes.
• You must not attempt to harm, disable, or interfere with the website’s functionality.
• Any misuse of the site or violation of these terms may result in restriction or termination of access.

Product Information

• Pengvi strives to ensure all product details, descriptions, and prices are accurate.
• However, minor variations in color, size, or packaging may occur due to display settings or manufacturing updates.
• All products are subject to availability.

Pricing and Payment

• All prices are listed in PKR (Pakistani Rupees).
• Payment method: Cash on Delivery (COD) only.
• We reserve the right to change prices at any time without prior notice.

Shipping and Delivery

• Pengvi offers free home delivery nationwide across Pakistan.
• Delivery times may vary based on location or courier service.
• We are not responsible for delays caused by courier companies or external factors.

Refund and Return Policy

Customers can request a refund or replacement within 15 days of delivery. For full details, please visit our Refund Policy page.

Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Pengvi. You may not reproduce, copy, or use any material without prior written permission.

Limitation of Liability

• Pengvi is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
• Product performance may vary depending on water conditions, and results are not guaranteed to be identical for all users.

Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to our collection and use of data as described in that policy.

Changes to Terms

Pengvi reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with the revised date.

Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be handled in accordance with applicable Pakistani laws.

Contact Information

If you have questions about these Terms, please contact: